Privacy Policy

Ishibashi Music Corporation (hereinafter referred to as "our company") regulates the handling of personal information as follows.

About personal information protection

Based on the law concerning the protection of personal information, we comply with the importance of personal information, the laws concerning protection and other norms, established a voluntary rule system as an established store of musical instruments dealers.

Compliance with laws and regulations
We will comply with Japanese laws and regulations concerning protection of personal information, which is stipulated on the handling of the customer's personal information.
Principles on collection
We stipulate provisions on the handling of personal information (hereinafter referred to as "personal information") of the customer, improve the organizational structure, endeavor to adequately protect personal information, and constantly strive to continue to improve.
Purpose of using personal information
We will use personal information for the following purposes.
  1. We will use contact information such as a customer's name, address, telephone number, e-mail address, etc. for shipping products to the customer and requesting payments from customers. In addition, we may use payment information such as credit card number, bank account, etc. specified in connection with the request for payment.
  2. In order to contact or confirm the contents of your order and delivery method, contact information such as customer's name, address, telephone number, e-mail address, type and quantity of the item ordered, amount charged etc., will be used.
  3. In order to guide campaigns and products and services that we do, we will use the history you used, contact information such as your name, address, telephone number, e-mail address etc.
  4. In order to improve our service, we will use the opinion, questionnaire result, usage history etc from our customers.
  5. We will use contact information such as the customer's name, address, telephone number, e-mail address, etc. in order to respond to customer requests and inquiries.
  6. In order to refuse the use of the service to those who order goods with a fraudulent purpose, the customer's name, address, kind of products ordered on dealings determined to have been used for fraudulent purposes, information such as quantity and billing amount may be provided to relevant third parties such as the legal authorities.
Outsourcing personal information
We may outsource personal information to an external company that has entered into a contract stipulating a confidentiality agreement upon shipping DM's and shipping information on various materials.
Third Party Provision
We will not disclose personal information registered without the consent of the person who is the subject and without justifiable reasons, but in the following cases, we will not disclose personal information to a third party (supplier of goods, delivered We will disclose personal information to traders, transport companies, installation adjustment contractors etc).
  1. Purchase (Selling) When sending products directly from manufacturers or business partners.
  2. When purchased items require installation, adjustment, repair etc.
In addition to the above reasons, we may disclose personal information in the following cases.
  • When we judge that the registrant is disadvantageous to a third party. In this case, we can notify the third party, the police or related organizations.
  • In cases where the registrant's personal information disclosure is requested from the court, the public prosecutor's office, the police, the bar association, the consumer center, or an authority with authority conforming thereto.
  • In the event that you can not identify yourself for any reason other than personal identification information, we will not provide personal information to third parties.
  • When exporting products subject to regulation under the Washington Convention with goods bought from customers, the management authorities are requested to disclose their suppliers.
We will not be responsible for the use of personal information at business partners if we provide personal information to third parties who are in business relationship with us by the intention or agreement of the individual.
We aggregate and analyze the attributes of personal information and process and process them so that individuals can not be identified, we may use and process them for the purpose of service development, provision, product development etc of our company.
Disclosure, correction, deletion of personal information
  1. With regard to data (IMC member data, online shop user data, etc.) that can disclose personal information, you can request disclosing, correcting and deleting only for the person himself / herself.
  2. We will respond promptly within a reasonable range only if we are able to confirm that you are the principal when requesting disclosure, correction, deletion of personal information (usual handling time is approximately 10 days).
  3. Based on the personal information written matter, we will dispose of (disposal) after disposal for a certain period of time, so disclosure, correction, deletion to the original document will not be covered.
  4. Please contact each company directly for inquiries about personal information provided to third parties based on the intention or consent of the applicant himself / herself.
About identity verification
When responding to the request for disclosure, correction, deletion of personal data of user data, we confirm that you are the person by telephone, e-mail or other method. If you can not confirm that you are the principal, we may not be able to accept your request. We will not be responsible if we obtain and use information other than yourself to identify you personally.
About using on site
Use of cookie (cookie)

The browser software includes a function called "cookie".

When you visit our website, cookies store information on their browsing on your computer with a small amount of data.

As long as you do not provide additional information, the cookie will not convey personal information about you to us.

We will never combine or collate personal information obtained by us or a third party with cookie information.

Cookies only have the ability to track and survey your interests and the content you viewed when customers visit our site in the past.

When you use our web mail order, we help you simplify your input by our web shopping through cookies.

We will use cookies for the following purposes.

  • Keep a record of your visit on our website.
  • Deliver interesting topics from your interests or past history.
  • Please save your ID so that you do not need to re-enter your address every time you visit our site and place an order.
  • The storage period of our cookie expires in 30 days.

Customers can also disable cookies.

By modifying your browser's preferences, you can enable or disable all cookies, and you can request notification when cookies are set.

The service of this site can be used even if the browser does not accept cookies, but the procedure of using some services may be different.

About access log
Access Log About our site, we may record the time and IP address etc accessed by customers using as access log. The access log is used for analyzing the use situation of customers.
Google Analytics
The Ishibashi Music website uses Google Analytics, a web analytics tool by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and that enable an analysis of your use of the website. Usually, the cookie-generated information regarding your use of the website is transmitted to, and saved on, a Google server in the United States. In the event of an IP anonymization on this website, however, Google will first shorten your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only by way of exception will the full IP address be transmitted to a Google server in the United States and shortened there. Google will use such information to evaluate your use of the website, to compile reports on the website activities and to provide other services to Ishibashi Music in relation to website use and internet use. Google will not combine the IP address transmitted by your browser via Google Analytics with other Google data. You can prevent cookies being saved by selecting the corresponding browser setting; however, we would like to point out that you may then not be able to fully use all of our website’s options. Furthermore, you can prevent collection and transfer of the data generated by cookies on and relating to your use of the website (including your IP address) to Google, as well as the processing of such data by Google, by downloading and installing the browser plug-in available under the following link: .
About ad log
Our advertisements are posted on various sites on the Internet by third party distributors including Google. Third party vendors, including Google, use cookies to deliver ads based on historical access information to this website. Users can opt out from the Google ad's opt-out page to disable Google's use of cookies (or visit the Network Advertising Initiative opt-out page to disable cookie use by third-party vendors).